Shipping Policy
1. Once you place an order online, you will receive a confirmation email from info@brentmiller.com ensuring your order has been placed. [please add this email to your contacts to avoid spam]
2. Once your order is processed, you will receive a second email with purchase confirmation and delivery information.
3. Once an order has been processed, it will ship out the following day.
4. Orders are shipped out weekdays Monday thru Thursday unless expedited shipping is selected.
5. Orders placed Friday, Saturday or Sunday will be processed Monday.
6. For security purposes, we require a signature on all deliveries.
Delivery Method:
2-3 Day Shipping FREE For All Orders Over $100
Please allow 1–2 business days (Monday–Friday) for the preparation and shipment of your order. The shipping (in-transit) time for your order will begin once a tracking number has been generated and will depend on the shipping method selected at checkout.
Same Day Delivery: Available within a 15 mile radius of Brent Miller Jewelers. FREE Same Day Local Delivery for orders over $100.
*Business days are weekdays (Monday- Friday) only.
International Shipping:
Brent Miller Jewelers does not ship internationally or to P.O. Boxes
Holiday Shipping:
We do not process or ship orders on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. All orders will be processed on the following business day.
In-Store Pickup:
For added convenience, we offer an in store pick-up option on select items. Select the in-store pick-up option during checkout to pick up your item in store. Once your order is received and processed you will receive an email and call notifying you that your order is ready for pick-up. Local pickup is usually ready within 4 hours of purchase on orders placed before 2pm but can be made available sooner if you contact our store. We are only authorized to allow the person who placed the order to collect the item in-store. For security purposes, please present the following when picking up orders in store:
-Your order confirmation email
-A valid photo ID
-The credit card used to place the order
If you have questions regarding in-store pick-up, please contact a Brent Miller Associate at 717.569.5450, use our chat service at the bottom of the page or email us at info@brentmiller.com, and we will be happy to assist you.